CNATRAINST 1542.117A
18 May 2004
OUTLINE OF INSTRUCTION
Lesson Topic 2.1.
Critical Skills (1) - Decision Making and
Assertiveness.
Contact Period.
1.0 hour - Classroom.
Media
a.
Lecture with digital slides.
b.
Video presentations:
(1) "H-46 Zero Oil Pressure" (10 minutes).
(2) Tenerife, "Pan Am/KLM" (15 minutes) and handouts.
Terminal Objective
Partially supported by this lesson topic.
2.0
On completion of this unit of instruction, the student
will describe critical CRM skills.
Enabling Objectives
Completely supported by this lesson topic.
2.1
Define decision making.
2.2
Explain the importance of decision making.
2.3
List the steps in the decision-making process.
2.4
State the external factors associated with decision
making.
2.5
Describe the Aircraft, Environment, Situation, Operations,
People (AESOP) model.
2.6
List factors that impede effective decision making.
2.7
List factors that promote effective decision making.
2.8
Define assertiveness.
2.9
Define comfort level.
2.10
State the assertive range of behaviors.
2.11
State the characteristics of overaggressiveness.
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