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|  ACT-01
Aircrew Coordination Training
Sg 2, fr 1
Sg 2, fr 2
ACT TOOLS
AIRCREW COORDINATION TRAINING
*
Knowledge
*
Assertive statement
*
Seven critical skills
*
Conservative response rule
*
ACT tools
*
Two-challenge rule
*
Case study
*
Identify links in error chain
II.
ACT tools
A.
Intimate knowledge of all facets of your business
B.
Assertive statement
1.
Method to communicate concern about situation
a.
Opening
b.
State concern
c.
State problem
d.
Offer solution
e.
Obtain agreement
C.
Most conservative response rule
1.
Agree in advance to take most conservative response until more
information is available
D.
Two-challenge rule
1.
Provides for automatic assumption of flying duties when any
crewmember fails to respond to two consecutive challenges
(8-97) Original
Page 1-33
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