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T-34C INSTRUMENTS
APPENDIX D
c.
Paraphrase information.
d.
Clarify information.
e.
Provide useful feedback.
5.
Communication Checklist.
a.
Sender:
i.
Provide information as required.
ii.
Provide information when asked.
iii.
Reply with questions or comments.
iv.
Ask for clarification.
v.
Provide useful feedback.
b.
Receiver:
i.
Acknowledge communication.
ii.
Repeat information.
iii.
Reply with questions or comments.
iv.
Ask for clarification.
v.
Provide useful feedback.
c.
Overcoming Barriers to Communication:
i.
Use active listening techniques.
ii.
Require feedback.
iii.
Use appropriate mode of communication and decibel level.
iv.
Use standard terminology.
6.
Remember:
a.
The greatest enemy of effective communication is the illusion of it.
D-5
CREW RESOURCE MANAGEMENT


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