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APPENDIX D
CREW RESOURCE MANAGEMENT
D100. CREW RESOURCE MANAGEMENT
The "human error" factor or inadequate aircrew coordination is the single leading cause factor
for serious mishaps in modern naval aviation. Crew resource management (CRM) involves the
use and integration of all available skills and resources necessary to achieve and maintain flight
and crew efficiency, situational awareness, mission effectiveness, and operational readiness.
CRM affects pilots-to-controller, lead-to-wingman, and inter-cockpit coordination and
communication skills.
The goal of CRM is to improve mission effectiveness/operational readiness by enhancing
aircrew coordination through increased awareness of the seven associated behavioral skills that
have been identified as critical and form the cornerstone of CRM. These are: decision making,
assertiveness, mission analysis/briefing, communication, leadership, adaptability/flexibility, and
situational awareness.
During flight training, up to this point, all seven skills were introduced; during this phase,
assertiveness, communication, and situational awareness will be further explored.
D101. DECISION MAKING
Effective decision making refers to the ability to use logical and sound judgment based on the
information available.
1.
Aircrew can make effective decisions by:
a.
Assessing the problem.
b.
Verifying information.
c.
Identifying solutions.
d.
Anticipating consequences of decisions.
e.
Telling others of the decision and rationale.
f.
Evaluating the decision.
2.
Factors that promote good decision making:
a.
Teamwork.
b.
Extra time to make a decision.
CREW RESOURCE MANAGEMENT D-1


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