18 May 2004
OUTLINE OF INSTRUCTION
Lesson Topic 2.5.
1.0 hour Classroom.
Lecture with digital slides.
Partially supported by this lesson topic.
On completion of this unit of instruction, the student
will describe critical CRM skills.
Completely supported by this lesson topic.
Define Workload Management.
Explain measurement techniques/effectiveness.
Show workload differential as a function of phase of
Describe the components that affect workload.
Describe what Workload Management affects.
Compare performance versus workload.